Feature Request

Add the ability to select multiple (or all) active conversations in the Inbox and close them in a single action. This should include: A "Select All" checkbox in the conversation list. A bulk action toolbar with a "Close" button.

A feature that will allow users to export conversations.

Only open a conversation when the CUSTOMER responds or contacts us versus a conversation being re-opened every time we send a message.

If a lead tries to cancel an appointment and sends a message with the word "Cancel" anywhere in the message instead of canceling their appointment and being offered rescheduling, they are immediately opted out and placed on the DNC list. This has caused us to lose customers.

It would be ideal if we could schedule a manual message to be sent at a specific time. For example, if I work in the early mornings, I would like the messages to go out later in the day. This feature is currently not available.

Enable the {{wooai}} short code for custom SMS and email messages so the user doesn't have to insert a Calendly link separately.

Ad a feature that would allow users to export conversations and all other data from the app.

Ad a feature that would allow users to export conversations and all other data from the app.

Hey, Team! Requesting for a feature that will allow users to show any contact they have reached out to on their "ASSIGNED TO ME" tab in conversations page. Currently, the leads that will only show there are leads that have at least responded once.

If a connection is not made at the time of the initial call connection, it would be helpful to be able to have a future call via an iphone be picked up in the system